I'm a mother of two little girls. Ever since I had children, it matters to me already if a restaurant has facilities for children like highchairs and kid's menu when we dine out.
If you are operating a restaurant that aims to target families with children or children diners, it is time to check your operations on whether it is going to be an enjoyable dining experience for kids.
First to do some changes on is your menu. Being children, they need a smaller portion than what adults would have. Aside from the usual chicken lollipop and spaghetti, there are other choices on what kids would eat.Kids like noodles and pasta and bite-size desserts. However, get some vegetables and healthy sandwiches there as well. Make sure that slices will be easy for kids to eat. It would be great if you would have fresh juices and distilled water for those sensitive tummies. Since kids could get bored easily, make sure that these are served quickly.
For small children and infants, it would be good to have a high chair or booster seats. It is a MAJOR inconvenience for a family restaurant not to have a high chair. You know, parents want to enjoy their dinner or lunch as well.
As for entertainment, coloring placemat and crayons will be good enough to keep them amused while waiting for their food. A free toy for kid diners will be a great idea too. If you have the space in the dining area, why not put up a play area. Though I will not be too happy with a play area, some parents might appreciate it. When kids see a play area, they tend to lose interest in all other things including eating.
Your toilets and washrooms could also have a kid's cubicle and a changing table.
One thing to remember though. If you decide to be ultra-kid-friendly, make sure your staff understand the move and understand children as well.
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